TNP Digital

Enabling cohesive digital strategies that align customer experience, technology, and operational constraints.

TNP Digital

Enabling cohesive digital strategies that align customer experience, technology, and operational constraints.

Who We Are ?

We are a digital transformation partner to organizations navigating varying levels of digital maturity amid intensifying disruption—emerging competitors, compressed sales and production cycles, evolving customer relationship dynamics, and growing dissatisfaction across internal career pathways. We partner with organizations to address these realities by designing and delivering the customer and employee journeys of tomorrow; guiding solution selection and implementation; aligning regulatory, operational, and financial constraints within a cohesive digital strategy; and evolving governance models to enable the coexistence of traditional and digital information systems.

What We Do ?

We drive end-to-end digital transformation by combining strategic advisory with hands-on implementation of business and technology solutions.

Digital Transformation Solutions

We position ourselves as multi-specialists in digital transformation, delivering business solutions tailored to digital leaders, customer service functions, and HR departments. Our interventions span four core pillars: Smart Customer Engagement; Digital Platforms & Automation; TNP Digital Factory; and Program Management.

Technology Platform Expertise

Our consulting strength is reinforced by deep expertise across leading market platforms, including Salesforce, ServiceNow, Pega, Microsoft Dynamics 365, UiPath, Automation Anywhere, SAP (Contextor), and Blue Prism.

Ecosystem-Driven Delivery

We collaborate closely with each platform’s partner ecosystem to ensure seamless integration, scalable deployment, and sustainable value realization across the digital landscape.

In today’s world, a company is no longer defined solely by its ability to produce quality goods and bring them to market. To thrive, it must perform across the board—facing increasingly diverse competitors and accelerating operational timelines.

Shortened sales and production cycles, a shifting customer relationship landscape, and employee dissatisfaction with internal career paths—only a robust and effective digital transformation can address these converging pressures.

DIGITAL ADVISORY

Defining and deploying the target operating model for digital functions
Optimizing the digital workforce
IT cost reduction programs
Technology transformation initiatives
Cybersecurity and IT risk management
Data governance & AI advisory

ENTERPRISE IT PROGRAMS (ADVISORY, DESIGN, BUILD, MAINTENANCE)

Strategic roadmapping and solution selection
Design and deployment of business IT programs
Design Authority and solution delivery for financial services (CBS/CIS)
Solutions for non-financial services (SCM, TMS, WMS, CMMS)

DIGITAL SOLUTIONS (ADVISORY, DESIGN, BUILD, MAINTENANCE)

Smart customer experience (CRM)
Employee experience (HRIS, RPA)
Finance & operations systems (ERP, EPM, RPA)
Artificial intelligence (AI)

What We Offer

Customer Service Transformation

Smart Automation & Centers of Excellence

Digital Program & Portfolio Management

Unified Request & Incident Management Solutions

Transformation

We enhance customer service performance through structured process digitalization and advanced request management capabilities. For a leading logistics organization, we streamlined the handling of customer requests by implementing a ticket management solution that optimized workflows and significantly improved the overall customer experience, leveraging deep expertise in Salesforce, rigorous Agile project governance, and tailored technical and organizational support.

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TNP Digital

Enabling cohesive digital strategies that align customer experience, technology, and operational constraints.

TNP Digital

Enabling cohesive digital strategies that align customer experience, technology, and operational constraints.

Who We Are ?

What We Do ?

We drive end-to-end digital transformation by combining strategic advisory with hands-on implementation of business and technology solutions.

Digital Transformation Solutions

Technology Platform Expertise

Ecosystem-Driven Delivery

We collaborate closely with each platform’s partner ecosystem to ensure seamless integration, scalable deployment, and sustainable value realization across the digital landscape.

In today’s world, a company is no longer defined solely by its ability to produce quality goods and bring them to market. To thrive, it must perform across the board—facing increasingly diverse competitors and accelerating operational timelines.

Shortened sales and production cycles, a shifting customer relationship landscape, and employee dissatisfaction with internal career paths—only a robust and effective digital transformation can address these converging pressures.

DIGITAL ADVISORY